Infrastructure & System Engineer · Doha, Qatar
I break things on purpose so production doesn't.
I'm a Hybrid Infrastructure Admin with 5+ years across Operating systems, storage infrastructure, Virtualization and enterprise backup solutions. I've worked the kind of incidents where a wrong config at 2am takes down a banking system, and someone has to find the root cause before morning. That someone is usually me.
I handle the problems that don't have a Stack Overflow answer. When tickets get escalated because nobody else could solve it, they land on my desk. I dig into logs, reproduce the failure in a lab, find the actual cause, and make sure it doesn't happen again. I root-cause first, fix second. Labs, logs, and long-term solutions — not quick patches that break something else next week.
Currently at SCEAI Qatar — started cloud-first, now building the on-prem layer from scratch.
System outages, permission nightmares, backup failures, corrupted caches, silent pipeline breaks, logs that lie — That's my daily language.
Managing and optimizing high-availability hybrid infrastructure at SCEAI to support Qatar's strategic economic initiatives. Bridging on-premises reliability with cloud scalability, ensuring secure and seamless IT operations for critical government financial systems.

Maintained high-capacity NetApp storage clusters with 99.9% uptime through proactive hardware diagnostics. Handled 500+ cases with zero dissatisfaction in one year.

Engineered data protection strategies using Dell EMC NetWorker, achieving 100% CSAT. Recovered 15TB of critical banking data using UASM after a compliance incident. Earned 50+ customer appreciations.

Managed 150+ Linux & Windows servers at 99.9% uptime for 500+ users. Reduced recurring incidents by 25% through root-cause analysis. Maintained 95%+ SLA compliance.
Real feedback received from enterprise customers, management teams, escalation engineers, and technical peers during live production troubleshooting and infrastructure support engagements.
Enterprise Cases Handled
Escalation Troubleshooting
Production Support
Customer Focused Support
+974 71587959
shibudhas.li@gmail.com
Doha, Qatar
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Or email directly at shibudhaslove@gmail.com